The Touch ID was first introduced on the iPhone 5S and its response has gone better with every new iPhone release. However, there are cases where you encounter iPhone Touch ID not working.
You should not be saddened if that happens to you. It is rather a very common thing for many users to experience.
No matter how inconvenient that is, there are several known fixes to iPhone Touch ID not working.
And lucky for you, we are all going to share that in this article.
What Is iPhone Touch ID?
The Touch ID is a fingerprint recognition feature developed by Apple. This allows users to unlock their devices with their own fingerprints.
It also allows users to make purchases on different Apple media stores like App Store, iTunes Store and Apple Books Store.
Finally, it also authenticate Apple Pay online.
Can you already imagine how powerful this feature is? This feature has been part of all the iPhones starting from the iPhone 5S up to the iPhone 8/8 Plus.
Additionally, the Touch ID also made its debut on the iPad Air 2 as well as in Macbook Pros and Macbook Airs.
I personally believe that Touch ID is a very strong way to secure your device from onlookers. It is one of the many iPhone features that adds convenience to the users.
You do not have to type in your passcode anymore everytime you want to unlock your device. Just place your finger on the Home Button then you are good to go.
Fixes To iPhone Touch ID Not Working
So, if you want answers to why iPhone Touch ID is not working, we have that all covered here.
1. Toggle Off/On Touch ID & Passcode
An error on the system is one of the causes for why iPhone Touch ID is not working. So, rebooting the feature is just one of the ways to do it!
On your iPhone Settings, go to Touch ID & Passcode. You will then be asked to enter your passcode, enter it.
Then, toggle off all the settings under ‘Use Touch ID For‘. Wait for a moment then toggle it back on to fully reboot the system.
To check whether that fixed the issue, unlock your device then place your finger on the Home Button.
If that did not fix it, proceed to the next troubleshooting step.
2. Remove/Add Fingerprints
Are you still finding your iPhone Touch ID not working after the trying out the first fix? Then, try out this next troubleshooting step.
Remove existing registered fingerprints on your iPhone then add them back again. When you remove it, you also will be able to delete the bugs that cause the issue.
There is a maximum of five fingerprints that you can register on your iPhone. I strongly suggest that you remove all of them just to be sure.
On your iPhone Touch ID & Passcode settings, click a fingerprint. Then, tap on Delete Fingerprint.
Do the same with the rest of the fingerprints registered on your device until everything has been deleted.
Then, proceed on adding again the fingerprints. Start with tapping with Add a Fingerprint.
You will then be asked to place your finger on the home button. Adjust the angle placement of your fingers so your fingerprint can be recognized properly.
After setting up your fingerprint, click on Continue and proceed to adding all the fingerprints you just removed.
3. Wipe Your Finger And Home Button
When your iPhone Touch ID is not working, do not assume that your iPhone is already damaged.
The Touch ID technology is very intelligent and quick, but sometimes it can be a little to sensitive with sweat and oil.
Have you noticed that when your finger is sweaty and oily that you can’t unlock your device?
Wipe off your home button and your finger to get rid of the oil and sweat. You have to make sure that your finger is dry when you try to use your Touch ID.
4. Force Restart iPhone
As mentioned, software bugs and glitches cause the features to not work properly. When none of the fixes above resolved the issue, this just might be the case.
In order to fix it, force restarting the iPhone is the way to go. When minor issues are encountered on your iPhone, force restart your device right away.
Apple also recommends this troubleshooting step because it allows your iPhone to reboot naturally.
This way, the software bugs and glitches can also be deleted.
5. Update iPhone Software
Have you recently updated your software and was unsuccessful? Well, that might just be the reason why is your iPhone Touch ID not working.
So, the only way around it is to update software properly. Go back to your pending software and proceed on the update.
Make sure that this time the update will be successful. A software update is armed with bugs fixes that solves all minor problems on your iPhone.
Even better, it is comes with new set of cool features that might just be useful to you.
6. Restore iPhone To Factory Settings
One of the ways to fix iPhone Touch ID not working is to restore your iPhone to factory settings.
But before undergoing to this process, you have to make sure that it is necessary. When you make sure that iPhone is experiencing system errors, then that is the time you start with the process.
When you restore your iPhone to factory settings, you will get rid of all your iPhone files and data.
This way, you can also rid your device with the errors that came with the files.
But you must have your iPhone backed up on your cloud account before proceeding with this troubleshooting step.
On your iPhone Settings, select General. Scroll down at the bottom and click on Reset.
Then, tap on Erase All Contents and Settings.
In the event that you forgot to backup your iPhone and lost all your data, do not worry.
We have third-party apps that will help you securely and safely recover your lost files.
Wrapping Things Up
Hopefully our list of fixes to iPhone Touch ID not working helped you resolved your problem.
It is only a matter of applying the right troubleshooting fix, then you are all good.
And our list of fixes will definitely help you with that!
Did our list of fixes to Touch ID problems helped you? Do you know other troubleshooting steps that would help you with Touch ID-related problems? Tell us in the comment section below!